Expedia.co.uk and AliTalia refund processed in one day... with amex. emailed expedia who provided phone number, called number, lovely lady looked into it, gave me option to cancel, said she needed to call AliTalia, during which she would call me back an hour later. a couple days later, checked account all monies there. now -900 on my credit card.
should say route originally booked was flr-cdg-jnb-auh-dus all in business. out af, return ey.
which became flr-fco-dus (az) / auh-dus (ey)
i obviously pointed out that az had done something to the tickets so that my trip was no longer going to jnb and back..