No cake for birthday
I called QR customer service today to request for Birthday cake for my wife on our return J flight (which I hope to upgrade to F) from CDG DOH next week since we would be flying on her birthday.
I was simply told that QR doesn't provide such a service.
I all my past requests to EK, have never had an issue, they usually do well to make us feel special.
I must say I'm quite disappointed, I know its not a big deal, but its also not a lot of extra effort to keep your passengers happy either.
Its these small things that matter in my opinion.
S