Originally Posted by
stimpy
At LHR T5 today I saw a bunch of E-gate machines covered with a tarp. It looked like they were new machines. Does anyone know when they will go into service?
A few weeks ago, they were repeatedly failing to meet their 25 minute commitment for egate qualified passport users. Perhaps more machines is their "solution"?
I'd much prefer a big increase in UKBF staff count working arrivals at LHR rather than more egates. But the masters like the machines.