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Old Jan 4, 17, 11:48 am
  #7  
Pausanias
 
Join Date: Jan 2013
Location: UK
Posts: 1,391
Cromlix in Scotland upgraded us to their top suite and gave us all sorts of goodies.

Rodos Park on the island of Rhodes gave us absolutely nothing. Oh, one hour late check-out when the hotel was less than half full. Terrible place.

I find Relais & Chateaux just as inconsistent. Last month in Barbados at Cobblers Cove they gave us absolutely nothing despite my booking through the R&C website and sending the management several emails. "5C members?, oh yeah," shrugged the reception manager. No senior manager was available, ever. I wrote to R&C to complain and they never replied. At least SLH replied to my complaint and apologised for the Rodos Park mess. I think my 'status' was upgraded as compensation.

I never trust these schemes.
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