Originally Posted by
Audie
Just returned from a Delta flight with a new Travelpro suitcase and the teeth on the top corner are so damaged I cannot get it open. I hate to sound too naive but I assume I can claim the damage was done in the baggage handling? Did not notice anything until I got home and tried to open it. Advice and suggestions would be appreciated.
Had this happen to me once, and I didn't notice it at the time as well as the damage was to a side pocket zipper only, which I hardly ever use (only realized what happened when I opened it and couldn't close it back). Samsonite replaced the bag on warranty, I even got a slightly better/newer model.