Originally Posted by headinclouds

I'm currently at PHX with a new routing due to the winter storm happening right now. YUP fare on AA, AA ticket, original route TUS-PHX-PHL-DCA. Changed PHX-PHL-DCA to PHX-DCA, but in P class. So, is it better to send an email as you have done, or should I use the FT handle of BAmissingavios? 270 vs 60 TP's is a big difference.

Originally Posted by dylanks

I would start with the form and nudge BAmissingavios only if that's not successful. And you're leaving PHX on one of our colder days of the year! PHX-PHL-DCA/BWI is a common route for me as well.