FlyerTalk Forums - View Single Post - Chase Sapphire Reserve $300 Annual Travel Credit
Old Jan 2, 17, 6:21 pm
  #766  
jjmiller69
 
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
Originally Posted by glu800 View Post
Frustrating situation here. Applied and approved for the card on Dec 2, 2016. Immediately saw on account details that the first payment date would be Jan 26, 2017 - meaning the statement close date should be Dec 29, 2016. Went ahead and spent and received the $300 travel credit in mid-Dec.

Just yesterday noticed that the first statement was actually generated on Jan 1, 2017. Called into Chase and was told that no statements are generated after the 28th of each month due to only 28 days in February. Thus, we missed the cut-off by one day and the $300 travel credit already received would apply to 2017 instead.

Argued for a bit on the phone, but 3 different agents wouldn't budge. You win some, you lose some. But still frustrating that we had no idea 28th is the last statement date for every month and we missed it by one day.

At least I should still get the $300 for 2018 I suppose
Yes you can still get it for 2018 you just need to do it in 12/2017. Most people don't think of Feb and the 28th day being the last it could post.

This was discussed in post 750, it missed being on this page by 1 post. Also people had some luck changing closing date to 12/28 by calling Chase on the 27th.

Last edited by jjmiller69; Jan 4, 17 at 6:03 pm
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