FlyerTalk Forums - View Single Post - SPG Best Rate Guarantee (BRG) 2017: Success, failure & discussion thread
Old Jan 1, 2017, 2:30 pm
  #7  
Jaenks
 
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,120
Starwood will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same hotel or hotels) in the same geographic location (e.g. city) may be treated as one claim for one stay, even if booked through more than one reservation.

What is the criteria of the same geographic location? In T&C says the word "may" then in what circumstances this applies? I have denied 2k because the hotel advertises their location in the city, but officially it is in outer area. Distance from the previous night hotel was around 28km.
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