Originally Posted by
KARFA
This case is not relevant. It relates to whether fares are refundable and how much you get back. I haven't had a problem getting all my money back here, the refundability of the fare is not the problem with this one. AZ seem to be more than willing to refund 100% of the money here.
Read up the thread, plenty of people were told they'd have to pay the cancel fee. Not the point though. Similarity is in the claimed loss of revenue.
Originally Posted by
KARFA
Nope. In the cases I have seen the claimant does not need to know the exact mechanics of the mistake to have been judged on whether the reasonably believed a mistake existed.
How can you believe a mistake existed if you don't know what a mistake is? Unless somehow the courts have gotten confused and put the consumer in the expert seats where they are expected to know the airline business better then the actual airline does?