Originally Posted by
VAFlyerSAN
Virgin America "burn desk" claims you must book Virgin Australia award tickets 72hrs prior to the flight making it difficult for last minute bookings. Escalating to a supervisor they called Virgin Australia and allowed the time to be cut down to 24-48hrs to ticket. It was worth pursuing to get Business Class on Virgin Australia. They now allow access to the Etihad lounge at LAX with a Business Class ticket.
They claim 72 hours, but in my experience it's instantaneous.