Originally Posted by
neildibiase
Hi all -
Just a related question on this thread. We're two AA platinum traveling today at 5:15pm from DCA. Tickets were purchased in March and (complimentary, 500-mile) upgrades requested at time of booking. Since that time, through this morning, there have been 11/12 seats open in F (confirmed with the plat line earlier today), yet our upgrades still have not cleared. It's currently 12pm, so 5:15 hours pre-flight.
This seems to be the case when flying AA Eagle for some reason. Any insights?
That is the whole idea behind this thread. AA is holding back the necessary inventory for upgrades to be processed. The general belief is they are hoping to be able to sell those seats for the higher fare instead of allowing those of us that have earned/purchased their script (aka 500-mile upgrades) to get them for a lower price.
Marketing 110, tease your customers to stay being customers.