Also, I added this to the resort fee alternate/replacement amenity for elite members thread, but I'll add it in here as well. Like the SLS, the W offers two drink tickets to elite guests as an alternate/replacement amenity for the $32 resort fee, which includes benefits already received by elite guests. If this bonus amenity is not offered to you, politely ask for it. If you have already left the property, open a case via Platinum CS or directly with the property and you will likely receive some form of compensation (full refund of the resort fee, points, etc.).
Excusing the opening day flaws, this is a nice property. It is a bit away from the Strip and offers similar rates to much larger properties on the Strip. As this was once three towers now split to two separate sister brands that operate independent of one another, Platinum upgrades to suites will likely be rare, especially considering it is also a casino property. There are positives to the hotel and the casino, so it should not be completely dismissed when comparing to the big casino properties on the Strip.
Last edited by jibi; Dec 15, 2016 at 11:34 pm