Old Dec 13, 16, 1:44 am
Join Date: Jan 2010
Location: SFO
Programs: UA 1K, SPG Plat, Hyatt Plat
Posts: 107
No more suite upgrade awards for status matched diamonds?

Sorry if this has been discussed before, I am sure I am not the only one with this quesiton.
I was a long term SPG platinum, and earlier this year I matched to Hyatt diamond and got 4 suite awards. Enjoyed and worked hard to requalify diamond for next year. Finally I reached diamond again last month, and just now when I checked I didn't get any new suite upgrade awards.
So I called diamond line, and was told by one representive that since I got 4 earlier this year because of status match, I won't get any new ones although I qualified again.
Called again, and another representive told me that since Hyatt is changing the program next year, nobody is going to get new awards until we requalify globlist next year.

Don't feel it makes sense, but that is what those people said. Is anyone in the same situation?

thanks in advance.
jjj0002 is offline