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Old Dec 12, 2016, 9:50 pm
  #11  
appleguru
 
Join Date: Nov 2013
Programs: DL PM
Posts: 1,089
Originally Posted by Widgets
There is the same $50 charge for same-day confirmed and same-day standby options for customers who haven't reached Gold Medallion status.

He/she wouldn't be eligible for any refund or compensation. It should have been explained that he/she would be assigned a seat in Comfort+ if available, or in the Main Cabin if unavailable. This works the same way for confirmed First Class customers standing by. If First Class is unavailable, then they would be assigned Comfort+ (if available), then Main Cabin. The only way to avoid the $50 same-day standby fee is by not boarding. Boarding means you voluntarily accept a lower class of service (no one is forcing you to take the earlier flight).


Complimentary Comfort+ upgrades for confirmed Medallion passengers come before same-day standby seat assignments. This upgrade order is why same-day standby for First Class or Comfort+ nearly guarantees that only Main Cabin seats will be left.
This is all correct for standby... but I thought W was being treated like F for SDC? (Can SDC a W fare to any open coach or C+ seat). Shouldn't OP have been able to confirm to any coach seat?
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