Originally Posted by zombietooth

This is what I believe is the prime mover in the World of Hurt program:

A promise from Hyatt Corporate that the franchisees will see reduced costs from elite perks.

The new looser language about the "Best Room Available " upgrade, which may not, in fact, be a better room than booked, at the sole discretion of the property, is hole big enough for a truck to drive through in allowing franchisees to avoid upgrading Globs to better rooms or suites.

From the WOH T+C(bolding mine):

"(c) Best Room Available: Globalists will receive the best room available at the time of check-in at Hyatt hotels and resorts, including standard suites and rooms with Club lounge-access. The best room available will be determined by the applicable hotel or resort in its sole discretion and may vary from stay-to-stay. The “best room” may, but will not necessarily be, of a room type/category higher than that booked by the Member. Best-room-available benefit includes only standard suites (where available), which are defined as rooms within each participating hotel’s or resort’s introductory suite category. Specialty, Premier, Presidential, Diplomatic, and other suites other than standard suites are not included in this benefit. Not valid at Hyatt Place, Hyatt House, or Hyatt Residence Club hotels and resorts or at M life Resorts."