Situation begs a few questions:
Originally Posted by
andrewk829
(1) If you’re 4-1/2 hours into a 12 hour flight (38%), and the problem is broken toilets, why not just go ahead and complete the flight? Maybe cut beverage service in half.
May have been a more global problem with the water system on the airplane. Also, they may have made a decision that it's logistically easier for them to repair the aircraft in the US with their own labor.
Originally Posted by
andrewk829
(2) Seems silly that ANC cannot attend to broken toilets. Delta operates out of ANC. What would happen if a plane were parked at the gate at ANC and a problem with the toilets was noted?
They have more options if they divert to a hub. Also, relief crews as it's likely the crew would have timed out and there is no crew base in ANC.
Originally Posted by
andrewk829
(3) $100 seems a little slight in terms of compensation. Imagine the meetings missed, the “no show” fees for reservations at destination hotels, and missed connections to other flights that might not be on the same reservation. And the misery of 8 hours of utterly pointless time on an airplane.
Can always write to DL and ask for more. It's certainly worth a few skymiles.