FlyerTalk Forums - View Single Post - Call centre outsourcing review?
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Old Nov 25, 2016, 7:09 am
  #9  
layz
FlyerTalk Evangelist
 
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,208
Customer research has indicated that most customers like talking to people overseas otherwise they'd not be flying and this will help our customers get practice in conversing with people who may speak a different language.

We're pleased to offer this latest enhancement at no additional charge.
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