FlyerTalk Forums - View Single Post - Please help. On LAX-HKG now And About to miss connection in HKG
Old Nov 21, 16, 4:06 pm
  #8  
355F1
 
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Spire, IC Amb
Posts: 4,068
Originally Posted by pinniped View Post
If you end up considering the DL option, call AA and explain why you're going to miss the segment. I've skipped a middle segment because of IROPS before and had a phone agent preserve the rest of my itin. (It's possible an airport/lounge agent could do it too, although I'm not sure what actual AA employees you'll be in contact with there.)

I've never seen a policy written about this, but it was done for me without hassle as a Gold, so I don't think it's too big of a favor when they can validate a misconnect due to an AA delay.

I'm assuming everything here except the Air Asia bit is 1 PNR...
I will do this if I have to.

And yes. Phx-LAX-HKG-CGK and the return is one PNR.

Where should I go once I get to HKG to get this fixed? Do the Pier or Wing First Class lounges have agents to fix things like the ADmiral'a Clubs in the US?

I've only flown DL to/through HKG sand only twice so I'm not familiar with the airport.

I'm assuming AA doesn't have staff or a lounge at HKG...
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