InterContinental Bali Resort
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
YES, Delighted!
Which room did you book and which upgrade did you receive?
Booked 3nights. First night booking was cheapest classic room due to late arrival. 2nd and 3rd nights were Bukit Suite. Initially system indicated 1st night is Club Room and 2nd/3rd nights are Bukit Suite. 3days before arrival, system indication updated to Bukit Suite for entire of stay. Actually received Bukit Suite (with some discount for 2nd and 3rd nights). Moreover, I negotiated up-sell for Jivana Villa, highest category room of this hotel on 3rd night. I successfully received Jivana Villa with up-sell.
How are the rooms?
Bukit Suite:
152sqm huge suite. 2x 37inches LCD TV, SONY DVD player and surround audio system, spacious kitchenette, illy iprespresso coffee machine, deep and wide bathtub with jacuzzi, and HARNN toiletries.
Video of Bukit Suite (Night)
Video of Bukit Suite (Day)
Jivana Villa:
378sqm two-storey house. 2x master bedroom, private pool, 4x 37inches SONY LCD TV, 2x Spa style bathroom, and spacious kitchenette with exclusive butler for 24hrs. All of restaurants menu can be deliver in the dining room of villa.
Video of Jivana Villa
How is the exec. lounge?
Beautiful and marvelous! It looks like a grand maison style French restaurant. Every staff are very polite and friendly. Plenty of breakfast A La Carte menu selection. On the other hands, cocktail time meal selection is very limited.
What was your welcome gift?
Folding Fan, Bottles of Red and Sparkling Wine, Box of Chocolate, Box of Cashew Nuts, and Aromatic Oil kit.
Did you receive fruit in the room?
Yes, replenished daily.
What was good?
Upgrade and up-sell
Friendly staff
Pick-up/Drop-off services between airport and hotel
Very stable WiFi even in the garden/beach area (amazing!)
What was bad?
Soundproofing of window in Bukit Suite
Value for $ or Rewards Club Points?
Yes
Would you return?
Absolutely.