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Old Nov 11, 16, 9:38 am
  #5  
lhrsfo
 
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K MM, Hertz PC, BAEC Silver
Posts: 8,064
As an AirBnB and VRBO host, I can assure you that I feel a lot more nervous about AirBnB bookings than VRBO as AirBnB strictly limits the information the host can receive. I do whole house rentals so clearly I need to be concerned about the security of the house which I am lending to people. AirBnB does not permit me to know their phone number, so I cannot speak to them before the booking, and make an assessment of them - all I have is the "fact" that AirBnB has checked their identity and, on the rare occasion they've rented somewhere else, a review of them as guests.

Likewise, potential renters are not allowed to know my phone number either.

In my view, less privacy is required in these circumstances, rather than more. AirBnB is not like a hotel, it's a private contract between private individuals and it's up to both individuals to be comfortable with the other party.
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