I will also be hosting a special Reddit Ask Me Anything (AMA) session on November 16 at 12 noon CST to personally answer your questions. An email invite will go out next week with instructions on how to participate. I look forward to connecting with you then.
Thank you for your loyalty. You are the heart of our community and the inspiration for World of Hyatt.
All my best,
Anyone received this letter? Seems they have received a lot of negative feedback.
I got it too. Instead of saying he will listen to feedback, he just promises to give us a bit of his time to answer questions. Then mocks us by thanking us in advance for our one-way loyalty.