Originally Posted by
theYipster
While at JFK waiting out an MX on my flight to London, I called what I thought was the EP line and when the agent answered he said Concereige Key Desk. I didn't think to ask if I had made it, and now I am left wondering...
Thinking about the several calls I made today to AA for various reasons, no one said EXP desk... everyone else just said their name and how are you Mr. Yipster... is this a sign?
Has the CK desk been known to answer non CK calls or is there a chance I am in the club? How can I find out for certain?
The CK/EP phone agents are interchangeable, it'd really just about how that answer the phone.