Originally Posted by
worldwidedreamer
Unlimited upgrades are an expectation set that cannot be met.
That really depends on your expectation.
I'm a Platinum and I clear my upgrades 80% of the time and when I miss I barely miss...
But I also fly off-peak hours like late Monday, Tuesdays, Wednesdays, mid-day Thursday/Fridays.
I have a couple employees who are gold/silver and they get upgraded fairly regularly on certain routes as well. (They both fly out of DL hubs which helps I think as the elite travelers there are not United.)