FlyerTalk Forums - View Single Post - IDB / Involuntarily Denied Boarding on AA & Compensation (master thread)
Old Oct 27, 2016, 5:06 am
  #147  
Dambus
 
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
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Originally Posted by serfty
For reference, at any stage did you have a preallocated seat?
To be honest I am not sure. This was a trip booked a couple of days in advance through our corporate TA. Normally they allocate a seat based on recorded preference but in this case I didn't check.

Thanks for all the responses above. I made the flight in the end.

Checked in at a kiosk and was given a boarding pass without a seat allocation and a note to see an agent. Check-in agent said see the gate agent closer to departure time. Quick call to reservations who said th flight was not oversold but could not help with a seat assignment. Hung around the gate area until about t-50mins, no agent staffing the gate. Ran down to the lounge and after some tapping the agent there managed to assign a seat at T-40mins (apparently multiple open seats so she couldn't explain what the problem was).

All's well that ends well I guess....
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