FlyerTalk Forums - View Single Post - Who Can Contact Revenue Management?

Oct 23, 2016, 6:53 pm

#3

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Quote:

Originally Posted by lawyertalk

Long story short, was at the airport and tried to get the Medallion desk to call revenue management to open up space on a flight that had been zeroed out, but the agent said they didn't have any way to contact revenue management and that the gate agent would have to call to get space opened.

Question is, was the agent right?

I don't think either has a way to contact them. Nor do I think there's a reason for them to need to be able. They can override in IRROPS, which is the only reason they would need to contact them. Anything else should've been handled before hand via reservations.

Can ask what exactly you were hoping for?

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