Old Oct 20, 16, 1:50 pm
  #1435  
Shamrogue
 
Join Date: Aug 2014
Posts: 4
m&m selections issue with receiving benefits

hi,
i have tried a few times to have my select benefits issued via my m&m portal. i have two available and one expires on Sunday.
unfortunately after selecting my benefits I don't receive them. in this case it was world shop vouchers.

i have waited weeks and even written to the m&m team via contact formular but heard nothing. I have tried it in different browsers, different computers etc. HELP!!

btw. i find it odd that you are offering business class vouchers for lounge access to status members as a benefit. completely irrelevant. why not offer SEN/HON lounge vouchers depending on status or even companion vouchers. Alternatively considering you open bids for european biz upgrades at about 50 that would be another option instead of lounge access.


thanks
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