FlyerTalk Forums - View Single Post - DOT travel announcement and Q&A: October 19, 2016, 10am-12pm PDT
Old Oct 19, 2016, 11:05 am
  #4  
BearX220
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Join Date: Jul 1999
Location: ORD/MDW
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Posts: 19,719
Hello DOT:

Thanks for being here. Given that this administration has overseen and approved a great deal of consolidation in the airline industry, which has reduced competition and concentrated pricing power in the hands of three increasingly unresponsive megacarriers largely immune to market forces, what levers do you (or the public) have left to incent a less anti-customer, less exploitative / rapacious industry?

I think most would agree that competition, service quality, and corporate responsiveness have all declined precipitously since 2008, and that these are major meta concerns while your announcements today cover small tactical / incremental changes.
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