Old Oct 18, 16, 12:53 am
  #1426  
LufthansaGermanAirlines
Company Representative - Lufthansa Airlines
 
Join Date: Aug 2012
Posts: 881
Originally Posted by gpb_croppers63 View Post
Hi Katharina,

Thanks for the response. I thought that would be the case but having got absolutely nowhere with OS, I'm willing to try anything at this point.

I do have one other query for you though: I changed a date on this OS/LH ticket the other day and OS reassure me that the eticket has been reissued correctly but when I pull the eticket up on the LH website, it's still showing the old date (the reservation looks fine in "My bookings", it's just the "Passenger receipt"). If I PM you the PNR, would you be able to take a look at it and see what date is showing on the eticket in your system?

Thanks again!

Hello gpb_croppers63,

you are most welcome to send me your booking details via PM and we'll check, whether the eticket is updated correctly on the database.

Best regards,

Isabell
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