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Old Oct 12, 2016, 8:19 pm
  #6  
kbins
 
Join Date: Nov 2006
Location: AUS
Programs: AA PLT
Posts: 82
No issues

Completed the survey on my iPhone about a half hour ago. They specifically seemed to be asking about my online experience - I tried multiple times to upgrade an upcoming flight using Avios, and it failed multiple times over, telling me to call an agent after I had entered credit card info, once saying that I was not logged in (but being logged in is how I got my booking pulled up) - so I presumed the survey was tied to my website visit, not a general survey. I was fair but blunt in my feedback.
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