FlyerTalk Forums - View Single Post - Updates to UA MP Multi-City Award Travel & Award Fee Changes (Post Oct 2016){Archive}
Old Oct 11, 16, 4:35 pm
  #719  
Kacee
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Join Date: Apr 2013
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The new MileagePlus redemption award changes have been designed to make multi-city searches easier, give our customers greater flexibility, offer the Excursionist Perk, and provide efficient options that meet their travel needs. Selecting the multi-city option where United offers nonstop service will break up the search into two separate awards. We believe our multi-city pricing is consistent with the industry. Additionally, our customers have greater flexibility when booking multi-city travel. United.com offers ways to optimize searches – for example, you can select preferred connection cities, specific airports, etc.
Translation:

We've made award bookings more difficult and in many instances, significantly more expensive. We don't think most of you are smart enough to notice the substantial devaluation of Mileage Plus, and for those who are, we believe that industry consolidation leaves you with no meaningful alternative.
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