I have to say that this blatant lying about it being an "upgrade" and "in response to what our customers wanted" on twitter is really making me aggressive. So much so that I'm even tempted to open a twitter account just to tell them what I think of them. But then I stop to think and realise that many people have already told them that. It's not the poor guys manning the BA twitter account who made this decision and it's not their fault that they have to spout the same bunkum to everyone who complains. The best option is to stop reading twitter I reckon, as I've already decided to take my flying business elsewhere.
