FlyerTalk Forums - View Single Post - AA Concierge Key / ConciergeKey / CK members lounge (master thread)
Old Sep 13, 2016, 11:37 pm
  #13  
jmappleby
 
Join Date: May 2014
Location: PHL and beyond
Programs: AA CK, Marriott Platinum, Hertz PC
Posts: 247
Originally Posted by JDiver
Unfortunately, you didn't search for the existing thread. The Wikipost at the top of the page shares the information you need, so we have merged your query here. /Moderator

There's no amount of EQM that will grant you Concierge Key - certainly not earning a relatively paltry 100 k or 200 k EQM, nor how much business your company gives AA.

If you are the influencer of travel for your company, if you spend at least upward of $60,000 on mostly premium travel (bandied about, but there are no published thresholds for CK), you might be invited.

Sorry for your unrealistic expectations; there is no way to "twist AA's arm" to grant you CK at your apparent level of flying, expenditure or ability to influence others' travel on AA. Enjoy UA. Sincerely.
Whilst this might be true, I think AA is suffering because there is a group of customers who travel 2x or 3x EXP, but don't get additional "loyalty benefits", and feel disenfranchised.

That group seems to look at CK as the next step up from EXP, and are frustrated if they don't get it.

There have been various hints that the program is changing in 2017 to address this. Hopefully that addresses the needs of that group.

In the meantime, UA appear to be doing a good job of offering a program that suits those customers. Good for them.
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