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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
Were the two elderly people aware that they would be sharing facilities with so many people who are strangers to them? I wouldn't expect them to plan to prepare most of their meals in a kitchen used by so many strangers.
BTW, did they have a private en suite toilet and shower or bathtub?