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Old Sep 8, 16, 6:49 am
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 92,165
The carrier operating the flight on which the cancellation or delay occurred is responsible for EC261 comp, but KLM handles DL stuff in Europe and vice versa for USA. Have you asked for a DL voucher or cash paid in dollars via check? KLM cannot refuse to give you payment in money just because you don't have an EU bank account.
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