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Old Sep 8, 16, 2:20 am
  #1  
najrob
 
Join Date: Feb 2015
Location: switching frequently between US and Germany
Programs: DL GM / HH DIAMOND / IHG PlatAmb / AB Silv
Posts: 37
EC261 for a DL flight paid by KLM

Hi
today I received an answer for my claim filed on delta.com for a EC261 compensation. The answer came from KLM and they offered me a 800€ KLM voucher or 600€ in cash if I have a european bank account. I happen to have one but still, it is frustrating because I cannot add the KLM voucher to my skymiles wallet and use it as I go. For most US domestic flights, booking through KLM is more expensive or not all flights offered on delta.com are available. I could call KLM and try to book over the phone but thats a hassle too.
I thought Delta would offer a voucher I can use for them or the cash ; I might as well go with the cash now and I am still happy that the whole compensation process was fast and without arguing but still.
Did that happen to anyone else before too?

Last edited by najrob; Sep 8, 16 at 2:26 am
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