Originally Posted by
RockinRon
Talked with an agent on the Premier line and after she asked me the questions I asked her what she thought of the new process. She said she thought it was cumbersome but that she was told MP fraud is down 40% since the changes have been made.
If true, that is significant. Doesn't change the fact that it's a pain to use but in their eyes is having a major impact on fraud.
In the meantime, I haven't been asked for any verification any of the 10+ times in the last few weeks I've called the Premier Desk.