FlyerTalk Forums - View Single Post - Airport Security Agent takes away 60ml aerosol product
Old Sep 1, 2016, 12:00 pm
  #11  
saizai
 
Join Date: Dec 2010
Posts: 962
Originally Posted by FlyingUnderTheRadar
File a complaint and file a claim for the replacement cost: https://www.tsa.gov/travel/passenger-support/claims
This is important. FUTR's link is correct — to file a complaint about damages / loss / etc that matters, it must be a formal FTCA claim. The link above does that.

Note that general TSA contact center complaints do not.

Originally Posted by j_the_p
Obey and don't make eye contact.
Not making eye contact is 1 point on SPOT.

Originally Posted by Boggie Dog
Looks like the TSA screener was wrong but a screener can stop any item for any or no reason.
You can always escalate to an STSO, TSM, & AFSD/S until you get the right answer. (And if that doesn't work, at least you have them legally cornered, since they can't claim it was just a noob mistake.)
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