Old Aug 31, 16, 3:04 am
Join Date: Dec 2012
Location: Seattle, WA
Programs: AS MVP Gold, IHG Spire Ambassador, Hyatt Globalist, SPG Gold, WR, AA Gold, Friend of Dorothy
Posts: 144
InterContinental Century City Chengdu

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Which room did you book and which upgrade did you receive?
Booked: King Club Intercontinental Room
Received: King Premiere Suite

How are the rooms?
Great! Clean, relaxing, updated

How is the exec. lounge?
Staff was great. I only visited one evening during my stay. I thought the food was average. Drink selection was good too.

Did you receive a welcome gift?
Yes, a lovely leather passport holder presented in a very nice large box

How was the minibar?
Bad, no liquor or wine. There were a few beers. No fresh juice.

What was good and what was bad?

Beautiful hotel with a great upgrade.

I was not sure of the hours of the club lounge and called "instant service" one night to see how late they serve breakfast. I was given the wrong information and arrived after breakfast was removed. The staff called the duty manager who arrived a few minutes later. With grace and professionalism, he asked what happened and it really showed that that he cared about the issue. He offered to provide breakfast room service which I thought was very fair of him.

At check in the staff spoke very little to me. They didn't explain any of the amenities of the hotel. They didn't provide the club lounge hours or other amenities at all. I was not acknowledged as a RA.

Value for $ or Priority Club Points?
Good value.

Would you return?[/QUOTE]
For sure, but I think next time I will try the InterContinental Chengdu Global Center which is nearby.
JimmyJoe is offline