Originally Posted by
KeaneJohn
Service like this really does buy a ot of customer goodwill and its great to see
Agreed and it's worked out really well on an individual basis for the OP.
However, the same favour certainly wouldn't have been extended to the great majority of other travellers in similar circumstances, who would certainly find themselves classed as no-shows with their ticket cancelled and needing to buy a new one at walk-up prices in order to reach their destination.