Originally Posted by
HeidiInTheAlps
Anyone have trouble getting the bonus miles booked?
I have two now, where the base miles booked 500 points, but nothing else. Two others, I got the silver-gold bonus, and when I wrote Hertz about this, they said I had to have it booked that way, which I did!!! I replied to this, but now radio silence.
#not amused.
tips to getting this sorted? I'm talking about 10,000 miles now!
I had the same problem. A message to the MileagePlus desk for "missing mileage credit" corrected it, but I had to explicitly state that I had already contacted Hertz and am missing just the "Gold/Silver Bonus".