FlyerTalk Forums - View Single Post - Too many United Kiosks?
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Old Aug 18, 2016, 9:14 pm
  #7  
txaggiemiles
 
Join Date: Dec 2010
Location: TX
Programs: UA 1K
Posts: 722
Originally Posted by NikoGoutakolis
Instead of seeing 7 employees wanting to help me, I see 20 kiosks, and six United Employees. The moment I head towards an employee, he or she tries to act busy (which irks me) and when I say “Hello”, he or she says “Please start with the kiosk”. Or, he or she will come around from the back to do the kiosk for me. And then he or she will quickly move to another kiosk stand to tag someones bag and come back.
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I can not imagine something that would annoy me more about checkin than if they reduced the number of kiosks and forced me to wait in some long line to talk to an agent.
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