Originally Posted by
UKdiver
I am trying to get from MAD-PPT on J. The award is 85k in J and allows routing via Asia1/Asia2/Doha*
*-If using Qatar airways MAD-DOH-AKL-PPT.
It prices correctly if I book via another European city (eg MAD-LHR-NRT-PPT or MAD-DME-NRT-PPT), but forces an award split if I book (MAD-NRT-PPT) or (MAD-HKG-NRT-PPT).
Naturally I would prefer to avoid BA (and its copay) and prefer the nonstop IB MAD-NRT flight.
I have called a number of times the Plat help desk. Some agents were willing to engage but seem to be stumped or overwhelmed by the complication.
Any ideas?
Some ideas have already been shared by others into the existing thread, where we have merged your query. /Moderator Perhaps, as stated in the Wikipost at thd top of the page, it's:
The particular carrier's Maximum Permitted Miles / MPM + 25% on a particular route. (The MPM by itself often exceeds the distance between the origin and destination airports because connections may be required.)
Or, the "most significant carrier" (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) must publish a non-constructed fare between your origin and destination.
To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.
E.g. If IB doesn't offer an unconstructed fare for MAD-NRT-PPT or MAD-HKG-NRT-PPT, there will not be single award availability ever.
But read the Wikipost fof other details.
There is no Platinum desk, merely a prioritised number into the call centre; don't expect specialist knowledge beyond what the centre can provide, though you might get someone knowledgeable.