Free Upgraders
I was ticketed in Business AUH to CMB. The flight was overbooked in Y and there were at least 12 people upgraded to J. Business Class cabin ended up full with free upgraders.
My issue is how the decide whom they upgrade as some of the westerners upgraded were noisy, inadequately dressed and with no regard to any sort of manners.
The upgraders were a mix of SriLankan Locals (30%) and young westerners (70%).
The crew was clueless making no distinction between paying customers and op-ups. i ended up without my choice of meal.
It was impossible to sleep due to the constant drinking, pic taking and chatting of the free upgrades.