I got upgraded to a Studio Suite from the standard room on a 2 night stay here. I emailed the hotel two days before checkin, having seen supatight80's review above.
Will post a review when I have time, but in sum, I think that the staff try hard to please guests (at least in this opening phase).
However, there are a few shortcomings in terms of the hard product here, which will make me hesitant to return. The club lounge is very nice though (but didnt go for evening service).