Originally Posted by
IAHtraveler
Been assigned nice upgrades before arrival (Lux or Specialty class). When I try to swap with the app, it gives much lesser options for free exchanges (midsize car or small SUV). To upgrade to the same model as I'm in (just a different car), it tries to charge for it. So it'snot optimized for CC in my experience.
Ditto for PC. Only "free" options are those in the class size I've booked.