Join Date: Nov 2011
Location: The Frozen Tundra
Programs: Former AA EXP, DL PM, BAEC Bronze, SPG GOLD, Marriott Gold, Hilton Gold, Hyatt Platinum
Posts: 159
AA "used" my 500 UPGD for oversold upgrade
Travelled MSP-MIA-CUN . In MSP gate agent called me to gate and said. "We had to move you up as I needed a seat in the back." Thanked me for my loyalty to AA. I thanked him for thinking of me. Well checking my balance the next day, and all my 500 updg show redeemed. I know that I did not place myself on the list. Anyone else have this happen? Does AA reinstate these after the fact?