Hello RJ1,
Thank you for choosing South African Airways.
In order to see if we can assist with this, we ask that you please submit your booking details (booking reference number, last name, travel date) via Private Message. We will review the details, and respond to you as soon as possible.
If you should have any further questions or concerns, please don't hesitate to contact our Customer Call Center at 1 (800) 722-9675.
Thank you.
South African Airways - North America
1 (800) 722-9675