Old Jul 12, 16, 10:30 am
  #185  
DieselYVR
 
Join Date: Jun 2009
Location: LHR
Programs: CX DM, BA Gold, OZ*G, IHG Spire RA
Posts: 305
IC Vienna

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
Booked prepaid rate and was upgraded to suite with club access. At check in I was told there was a choice of club access or double upgrade. I choose club but was given both anyway.

How are the rooms?
Park view suite was very nice.

How is the exec. lounge?
Full bar selection but quite limited space. Food selection so-so.

Did you receive a welcome gift?
Yes. Half bottle of IC branded red wine. Not very good.

How was the minibar?
Fine. Wine and beer selection along with minis of vodka, gin, JD, and Chivas.

What was good and what was bad?

-Good
Staff were very friendly and helpful. Room was clean and nice. Great location.

-Bad
Housekeeping could have been better. Utensils not replaced. Cups missing. No replacement of laundry bag after use.

Value for $ or Priority Club Points?
Very good with the upgrade/club.

Would you return?[/QUOTE]
Yes.
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