well I called Fastbreak while in the 1 hr and 15 min line. They told me the first time I rent, I must go through the line. Ugh. Kind of defeats the purpose. I don't travel enough to get hooked up w/ the express programs of all the diff agencies and, seriously, I've never had to wait more than about 5 min in the rental car agencies to get my reservation until this very interesting trip to Detroit.