Originally Posted by
akcae
Still not an excuse for rudeness and deplorable treatment of customers.
akcae, with due respect, I made it very clear that I was NOT making a judgment as to the (in)appropriateness of the FA's actions.
Like I told someone in a different thread, when you serve on a jury in a criminal matter, it is appropriate to try to understand the motivation of the defandant. This effort in no way implies that the criminal deed is being condoned.
Please re-read my post if there is any doubt in your mind.
Thank you.